|Advertisement Opens: April 19, 2021|
|Advertisement Closes: April 19, 2022|
|Full Time: Yes|
|Salary: $41,578.00 - $41,578.00 Annually|
|Minimum Education and/or Experience:
The formal education equivalent of a bachelor's degree in information technology, computer science, or a related field.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE HUMAN RESOURCES CHIEF.
|Preferred Education and/or Experience:
A bachelor's degree in computer science, information technology, data systems or related field and experience in software development.
|Knowledge, Abilities, and Skills:
Knowledge of application programming techniques and the execution and maintenance of automated information systems.
Knowledge of data structures and the ability to learn new programming languages.
Ability to modify and document program code to correct errors or enhance program capabilities.
Ability to test programs and make amendments.
Ability to devise or modify procedures to solve complex problems.
Ability to prepare documentation for users of the system.
Ability to coordinate work activities.
|Preferred Knowledge, Abilities, and Skills:
City: Little Rock, Arkansas
Office: Little Rock Office Complex
Division: Information Technology
The Software Support Specialist is responsible for developing computer applications from detailed requirement specifications. This position is governed by state and federal laws and agency policy.
Writes or follows a program specification using structured code to develop an application software program to production status.
Responds and assists users with questions and concerns relating to a particular area, such as hardware, software and network stations.
Develops and maintains current expertise in a variety of application software packages.
Installs, configures, and maintains network, hardware, and software at various levels, and tests and debugs programs as necessary.
Prepares program logic layout, data flow outlines, and narrative descriptions in developing applications.
Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements, and provides recommendations on the purchase of user hardware/software.
Assists in planning, preparation and conducting seminars on software, hardware, network, or other computer related topics.
|Specific Duties and Responsibilities:
The Software Support Specialist will serve as a subject matter expert on all custom software developed by the AGFC Software Development Team. The team designs custom software solutions for the agency’s various divisions and provides support for all custom software solutions developed. Their main responsibility is to function as a member of the development team providing insight and experience. This individual will become familiar with all existing software and architecture while continuing to push for the upgrade of legacy applications, he/she will assist in the development of new applications and provide technical/user support related to these technologies and assist in maintenance.
|Certificates, Licenses, or Registrations:
|Special Job Dimensions:
|Other Specific Information:
All applicants are subjected to a criminal background check.
Applications must include complete work history and references.
As an equal opportunity employer, the Commission will make any reasonable accommodations necessary to ensure equal employment opportunities.