The formal education equivalent of a high school diploma; plus two years of experience or training in communications or a related field. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE HUMAN RESOURCES CHIEF.

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• Knowledge of operating procedures used in telecommunication operations
• Knowledge of Federal Communications Commission rules and regulations related to telecommunications
• Knowledge of computers and software application programs
• Ability to demonstrate the operation of telecommunication equipment
• Ability to operate standard office equipment
• Ability to understand and communicate department policies and procedures
• Ability to maintain communication records and logs

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The Arkansas Game and Fish Commission (AGFC) Telecommunications Specialist is responsible for performing emergency and non-emergency dispatch and/or communication services.  This position is governed by state and federal laws and agency policy.

• Answers and responds to emergency and non-emergency calls
• Monitors, responds to, and logs transmissions and activity
• Takes calls on reported crimes or incidents and, when needed, prepares written reports and forwards information to appropriate personnel/authorities for investigation or processing
• Contacts other services as needed and provides details of the situation for response
• Interacts with the public/coworkers in many different and sometimes critical situations, through telephone or in person
• Maintains records and logs related to telecommunication operations on a computer database
• Gathers and prepares information for requested reports by researching records and ensuring the integrity of data, and corrects and updates as required
• Performs other duties as assigned

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N/A

All applicants are subject to a criminal background check.

This position will work the 2:00 pm - 10:00 pm shift.